Accessible sending
Vendors, freelance sellers and customers can drop shipments at an approved FS Point or sorting centre. Approved collection requests are available when pickup is needed.
About FS Pickup Spots
A clearer way to move parcels.
FS Pickup Spots is a Kenyan last-mile parcel network built around accessible drop-off locations, controlled routing, verified custody and secure handover.
We connect senders, FS Points, sorting centres, delivery teams and recipients through one accountable shipment record.
One accountable shipment journey
SenderBooks and prepares
FS networkAccepts, checks and routes
FS delivery teamMoves verified custody
RecipientCollects or receives securely
What FS does
Last-mile logistics built around access and accountability
FS connects the people and places involved in a parcel without losing sight of who has custody or what must happen next.
Controlled parcel movement
FS routes parcels through verified check-ins, driver handovers and destination arrivals, creating a clear custody history.
Flexible final delivery
Recipients can collect from an eligible FS Point or receive doorstep delivery where the selected service and coverage allow it.
Secure completion
Tracking, time-bound pickup codes and appropriate handover evidence help confirm that each parcel reaches the intended recipient.
How it works
Four visible stages, one FS record
- 1
Book
Choose the shipment details, route and delivery method, then review the confirmed charge.
- 2
Accept
An FS location checks the parcel and records the first verified custody event.
- 3
Route
FS teams move and sort the shipment using controlled handovers between authorised people and locations.
- 4
Complete
The recipient collects or receives the parcel through the approved secure handover method.
Our operating model
Clear roles across the FS network
Sorting centres
FS sorting centres coordinate routing, consolidation and operational control. They are part of FS operations, not commission partners.
FS Points
Partner-operated FS Points extend convenient neighbourhood access under approved service, custody and commercial standards.
Delivery teams
FS employed and gig or contracted drivers receive work according to their role, assignment and approved compensation model.
The FS commitment
Simple for the customer. Traceable for operations.
- Clear charges before payment
- Verified custody milestones
- Responsible handling of personal data
- Support linked to the shipment record